Rachel McAlpine

Rachel McAlpine tackles a communication crisis that is out of control. Anyone who writes at work is probably writing content for a web site or intranet. Every day, mountains of pages are published online - and most fail miserably, because online writing requires some special skills. Luckily, words a...

So much to write-so little time. This popular handbook for business and professional writers has been fully revised. Guidelines for writing e-mail, policy, procedures, reports, letters and proposals; giving speeches and presentations; editing and proofreading; and avoiding common grammar mistakes. A...