(Updated 12:15pm Tuesday, 24 March)
Hello Mighty Ape customers,
We are actively monitoring the COVID-19 situation and will keep you informed here about any changes that may affect our service. Please check back here for our most up-to-date information about our response to COVID-19.
Temporary order restrictions
Due to the COVID-19 situation, Mighty Ape has temporarily stopped accepting new orders for delivery within Australia.
We are very sorry for the inconvenience, but rest assured we are working hard to ship all existing in-stock orders up until midnight on Wednesday 25 March.
Your credit card will not be charged unless your order is ready to ship. Any unshipped order, that has already been paid for, will be refunded back to your selected payment method.
This is a rapidly evolving situation and we are working hard with the Government to determine when deliveries to Australia can resume. We will update this announcement as more information comes to hand.
Our customer service team is remote working throughout the downtime, and we encourage you to drop us an email if you have any questions regarding your order. We will do our very best to look after you.
In the meantime, we've left large parts of our website open to browse so that you can build your Wish List ready for when ordering resumes. We'll also send all customers an email when we're back operational – if you're not already a customer, we encourage you to sign up.
Once again, we're very sorry for the disruption to service. Our thoughts are with everyone in Australia and around the world fighting this virus, and we look forward to being up and running again soon.
Keep safe and stay well.
- the team at Mighty Ape