Placing Orders

Pre-ordering items

One of the key advantages of shopping online with Mighty Ape is your ability to pre-order items before they’re available for sale on the store shelves.

Pre-orders work just the same as a regular order, except that your item wont ship until it’s available for sale. Pre-ordering is the best way to ensure you don’t miss out on big Games or DVD/Blu-ray releases where day-one supply might be limited.

If you’re paying by credit card, we will not charge your card until your order is ready to ship, so it’s safe to pre-order days, weeks or even months in advance. If you’re paying by internet banking, please ensure you’ve made payment at least a couple of days before the item is due to release.

Pre-order Price Guarantee

If you pre-order an item and Mighty Ape's price changes before the release date, you’ll pay the lowest price.

This happens automatically if you are paying by credit card. If you pre-order and pay using PayPal or internet banking, and your payment was processed before the price change, you can contact us to request a refund of the difference.