"There are 8,760 hours in a year. How many companies use all those hours as effectively as they could? This succinct new guide shows how to squeeze productivity from every hour of the day - without squeezing employees dry. Author Richard Coleman, a much sought after authority on "shiftwork" schedules, explains that round-the-clock business hours are no longer just for manufacturing, but can raise productivity and lower costs in a wide range of industries: retail, hospitality, transportation, insurance, banking, and many others. With many examples from around the globe, Coleman shows readers how to launch or improve a 24-hour operation. He addresses such issues as: making maximum use of time, equipment, and people; avoiding serious and costly problems of morale, health, and safety; designing a schedule that meets the particular needs of a business".
RICHARD M. COLEMAN, Ph.D. (Ross, CA), is an international expert on shiftwork schedules. As president of Coleman Consulting Group, he assists companies in improving work schedules and increasing productivity. He also teaches at Stanford University Medical School. He is the author of Wide Awake at 3:00 AM.