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The speaker quality is amazing with all the preset sound options suited for most environments and it is a really comfortable headset to wear but having the dual hidden mics built into the headset leaves it having problems with communicating, others have said my voice sounded distorted and quiet even when speaking loudly so that is a let down
My headset arm broke in July and I logged a support issue with Turtlebeach about getting it repaired (at my cost). They said they are in the middle of changing distributors and would get back to me. I have chased them up with no response. 4 months later there is still no response to emails. There are also no recent firmware updates to fix the loud beep issue.
Original Review: Headset is lightweight enough to be worn for hours, surround sound is great (make sure to setup your PS4 audio properly as per instructions). Everything works pretty much as described.
Noise cancelling is OK but not as good as a Bose headset, probably the weakest feature.
The Bad: The initial version of this headset shipped with a firmware that had voice/beep notifications that were VERY LOUD. It actually hurt my ears.
Turtle Beach have since released an updated firmware that allows you to adjust this, though the mute beep isn't affected and is still quite loud and hurts my ears.
Not sure about these negative reviews best headset ive ever owned and I've had a few well worth the price perfect for movies and games.
Please Note:
Due to hygiene reasons, we are unable to accept change of mind returns
for this product if it has been opened so please choose carefully. Should the
product be faulty, please do not hesitate to contact our customer service team
for assistance.
Welcome to Turtle Beach Elite. Powerful sound, abundant comfort and dynamic function combine to exceed your wildest expectations with the Turtle Beach Elite 800.
Uncompromising, the Elite 800 is the ultimate in completely wireless PS4 & PS3 surround sound gaming audio with DTS Headphone:X 7.1 Channel Surround Sound, DTS Surround Sound modes and genre-specific presets that further enhance your games, music and movies. Active noise cancellation completely immerses you by eliminating distractions. The long-lasting rechargeable battery provides up to 15 hours of use while Bluetooth keeps you connected with your mobile devices.
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