Ferd Mitchell holds MPA and DPA degrees from the University of Southern California, while Cheryl Mitchell holds an MPA from Golden Gate University. Ferd and Cheryl are both attorneys, and they practice together as married partners at Mitchell Law Office in Spokane, WA. They are also established authors of legal practice books for attorneys, with an emphasis on interpreting how new programs and program changes are likely to affect practice strategies. For many years, they have been developing procedures to evaluate how changes in the public sector affect organizations and often lead to actual program outcomes that differ from intended outcomes. As part of this effort, they have explored how qualitative methods of analysis can best be applied to enhance the understanding of such changes. They also have applied these insights to studies of the issues that exist today in public administration and policy, and how changes in the field may best be achieved. Ferd Mitchell has relevant experience in research, teaching, consulting, and performance of multidisciplinary studies for governmental agencies. He also supervised implementation of an innovative Medicaid program in North Carolina for a private company under contract to the state. He has served as Academic Administrator and Director of the Master of Health Services degree program in the School of Medicine at the University of California, Davis. While on leave for one year, he worked as Director of Research for the California Health Facilities Commission. Cheryl Mitchell has been exploring the relationships between public organizations and the individuals who are served by these organizations. Particular emphasis has been placed on the ways in which administrative problems develop in organizations, and how such problems may be addressed. She has been active in working with various public groups to address policy concerns.