* Do you lack the confidence to say no? * Do you feel that people sometimes take you for granted? * Would you like strategies that will help you communicate your needs openly and calmly? Teach yourself Assertiveness will help you if you're struggling to make yourself heard. It will show you how becoming more assertive can change every part of your life for the better, and give you techniques and strategies to make assertive behaviour a part of your life. You will learn how to give and receive criticism, make and receive compliments, cope with anger, fear and, most importantly, to say 'no' without feeling guilty.

Author Biography

Suzie Hayman is well known for her work as a Relate-trained counsellor and agony aunt on television and in a variety of different papers and magazines. She is the author of over 24 books and gives advice to hundreds of people through her website www.agony-aunt.com.