Scott D. Miller, PhD, is the founder of the International Center for Clinical Excellence—a consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health services. He conducts workshops and training, helping hundreds of organizations worldwide to achieve superior results. He writes and edits books and professional articles on the curative factors of psychotherapy and the development of expert performance. Scott’s work on routine outcome management led to the development of Feedback Informed Treatment, now listed on SAMHSA’s National Registry of Evidence-based Programs and Practice. He lives in Chicago, Illinois. Visit scottdmiller.com and follow @TheICCE.  Mark A. Hubble, PhD, is a founding member and senior advisor at the International Center for Clinical Excellence. He is the co-author and co-editor of many professional papers and several books—including the award winning first edition of The Heart and Soul of Change: What Works in Therapy. He also served on the editorial review board for the Journal of Systemic Therapies. His most recent work has focused on expert performance, deliberate practice, and the history and role of “magick” in psychotherapy. Mark is also a professional bass player. He lives in Danbury, Connecticut. Daryl Chow, PhD, is a senior associate of the International Center for Clinical Excellence. He conducts research and workshops on the development of expertise and highly effective psychotherapists, and ways practitioners can accelerate learning. He is the co-author of many articles and co-editor and contributing author of The Write to Recovery: Personal Stories & Lessons about Recovery from Mental Health Concerns. Currently, Daryl maintains a private practice and continues to serve as a senior psychologist at the Institute of Mental Health, Singapore. He lives in Perth, Western Australia. Visit darylchow.com.