As a training and development or human resource professional, do
you have the knowledge, skills, and experience you need to become
an indispensable strategic partner within your organization?
Building Business Acumen for Trainers provides
step-by-step practical advice on business practices guaranteed
to win the support, respect, and attention of your
organization. Written for both new and seasoned professionals, this
essential resource will show how to put into practice the three
critical areas of business acumen:
Finance skills
Partnering skills
Communication skills
Author Biography
ERRENCE L. GARGIULO has spent over fifteen years helping
people working in training and development acquire the skills they
need to be significant contributors to the businesses that have
hired them. He holds a master of management in human services
degree from the Florence Heller School at Brandeis University, and
is a recipient of Inc. magazine?s Marketing Master
Award.
Among his past and present clients are GM, DTE Energy, Dreyers
Grand Ice Cream, UnumProvident, the U.S. Coast Guard, Boston
University, Raytheon, the City of Lowell, Arthur D. Little, KANA
Communications, Merck-Medco, Coca-Cola, Harvard Business School,
and Cambridge Savings Bank.
His previous books include Making Stories: A Practical Guide for
Organizational Leaders and Human Resource Specialists (also
translated into Chinese); The Strategic Use of Stories in
Organizational Communication and Learning; On Cloud Nine:
Weathering Many Generations in the Workplace (with Robert
Wendover; also translated into Korean, and Spanish); and Stories
at Work: Using Stories to Improve Communications and Build
Relationships.
He is a frequent speaker at the international and national
conferences of such organizations as the American Society for
Training and Development (ASTD), International Society for
Performance Improvement (ISPI), Academy of Management, and
Association of Business Communications, and he is a field editor
for ASTD. His articles have appeared in American Executive
magazine, Communication World, the ISPI journal
Performance Improvement, and ASTD Links.
Also visit his Web sites: http://www.makingstories.net;
http://www.oncloudnine.org
AJAY M. PANGARKAR is president of CentralKnowledge, a
leader in comprehensive and measurable strategic learning
solutions. He is recognized for his experience in the
?business and strategy side of training,? helping
companies implement training evaluation and ROI strategies,
developing balanced and performance scorecards, training and
certifying new trainers and subject experts, and supporting those
with responsibilities for managing the training function. He is a
regular contributing writer for several prominent HR and training
publications, is a recognized published author, is government
accredited in professional learning, and delivers learning programs
for professional organizations and business institutions. He is
highly involved in the Montreal community, serving on the board of
directors of nonprofit groups and committees. Nominated for the
Ernst & Young/Canadian Business of the Year award, he is
regularly interviewed by business and news media for newspaper
articles and radio broadcasts. He is a founding member and chair of
the Quebec chapter of the Canadian Society for Training and
Development (CSTD), the founder of the Quebec ROI Network, a member
of the CSTD national board of directors and the Canadian ROI
Network, and is extensively involved with and speaks to the global
learning and performance industry. He can be contacted at
info@centralknowledge.com or www.centralknowledge.com
TERESA KIRKWOOD is founding partner of CentralKnowledge,
brings over eighteen years of industry and training experience to
her work, and is recognized for her experience in helping companies
implement training evaluation and ROI strategies, training new
trainers and subject experts, and supporting those with
responsibilities for managing the training function. She writes for
several major HR and training publications, is a published author,
is government accredited, and delivers learning programs for
professional organizations and business institutions. She is
exceptionally involved in community activities, including mentoring
business start-ups for youth, and she regularly speaks to
women?s entrepreneurial groups. She was nominated for the
Ernst & Young/Canadian Business of the Year award and is
regularly interviewed by business and news media for newspaper
articles and radio broadcasts. Afounding member and vice chair of
the Quebec chapter of the Canadian Society for Training and
Development (CSTD), she has helped to establish the Quebec Training
ROI Network and is a member of many CSTD development committees.
She has also been invited to speak at learning industry and
business conferences on topics related to learning strategies and
entrepreneurship. You can contact Teresa at
info@centralknowledge.com or www.centralknowledge.com.
TOM BUNZEL specializes in knowing what presenters need
and how to make technology work. He has appeared on Tech TV?s
Call for Help, as Professor PowerPoint, and has been a
featured speaker at InfoComm and PowerPoint LIVE as well as working
as a technology coach for corporations and other organizations,
including the Neuroscience Education Institute. He has written a
number of books, the latest two being Sams Teach Yourself
Microsoft Office PowerPoint 2003 in 24 Hours and Easy
Digital Music. His other books are Easy Creating CDs and
DVDs, How to Use Ulead DVD Workshop, Digital Video on the PC,
and an update to the Visual Quick-Start Guide to PowerPoint
2002/2001. He is contributing editor to Presentations
magazine and writes a weekly column as the Office Reference Guide
for InformIT.com. He can be reached through his Web site,
www.professorppt.com