Joseph A. Allen, Ph.D., is an Associate Professor in Industrial and Organizational (I/O) Psychology at the University of Nebraska, Omaha (UNO). His research focuses on three major areas of inquiry including the study of workplace meetings, organizational community engagement, and emotional labor in various service related contexts. He directs the Center for Applied Psychological Services as well as the Volunteer Program Assessment at the University of Nebraska, Omaha (VPA-UNO). Roni Reiter-Palmon is the Varner Professor of Industrial/Organizational (I/O) Psychology and the Director of the I/O Psychology Graduate Program at University of Nebraska, Omaha (UNO). She also directs the Center for Collaboration Science. Her research focuses on innovation in the workplace, and the development and assessment of creativity, teamwork, and leadership skills. She has received UNO's College of Arts and Science Excellence in Research Award and the UNO Award for Distinguished Research and Creative Activity.