Non-Fiction Books:

Customer Care in Healthcare Guidebook

Sorry, this product is not currently available to order

Here are some other products you might consider...

Customer Care in Healthcare Guidebook


Paperback / softback

Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

Customer Care in Healthcare Guidebook by Daniel Farb
Sorry, this product is not currently available to order


This guidebook offers the perfect way to learn about the human side of healthcare in an interesting and conversational manner. It combines four 'Customer Care in Healthcare' titles into one package. Titles included are Reorganising for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships and Handling Difficult People. They focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organisation's commitment to customer care. The principles behind the concepts are relevant to almost every business, not just healthcare. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version.
Release date Australia
July 31st, 2005
Country of Publication
United States
b/w illus
Product ID

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
Filed under...