Had the unit 2 weeks and STILL cannot use it. DVD is faulty and Mighty Ape has failed to replace it. I'm peeved off!

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Had the unit 2 weeks and STILL cannot use it. DVD is faulty and Mighty Ape has failed to replace it. I'm peeved off!
The DIGITUS Line Interactive UPS systems come with a compact size and an excellent microprocessor control, which a High reliability guaranteed. With their user-friendly handling, they provide high performance and security for your business and office computer systems against data loss and damage. Features such as overload, discharge and overcharge protection, a cold start function and energy saving features as well as an acoustic alarm system are just some of the advantages of DIGITUS Line-Interactive UPS systems.
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