New to online research? This book will give you the foundation you need to confidently design and conduct a project using internet methods. First providing an overview of online qualitative research, it then provides how-to guidance for studying the ways we use diverse technologies to communicate with words and images. It covers a well-established methods, from document research to online interviews, as well as introducing new turns in qualitative research, such as big data. This second edition: Equips you with the skills to make good decisions about methodologies, methods and technologies at every stage of your project. Dedicates three chapters to being an ethical online researcher, covering vital aspects such as respecting partners in research and researcher positionality. Includes over 30 'Research Cameo' examples showing you how to put theory into practice. Written by a scholar-practitioner in e-learning and online academia with 20 years' experience, this book will help students and researchers across the social sciences looking to do qualitative research online. Accompanied by online resources including templates, exercises and further reading, this book will develop your digital literacy and enable you to take advantage of the possibilities of Internet research.