An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better performance management. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. The "best practices" tools and advice in this book are based on solid research as well as the authors' experience.

Author Biography

Edward Mone is Vice President for Organization Development at CA, Inc., and has more than twenty-five years of experience in human resource and organization development. He is also an adjunct faculty at both the State University of New York at Stony Brook and Hofstra University, and he maintains a limited consulting practice. He is the author or co-author of numerous book chapters and several books, including HR to the Rescue: Case Studies of HR Solutions to Business Challenges and Fundamentals of Performance Management. Manuel London is Associate Dean of the College of Business at the State University of New York at Stony Brook. He is also professor and Director of the Center for Human Resource Management at Stony Brook. He received his Ph.D. from the Ohio State University in Industrial and Organizational psychology and taught for three years at the business school at the University of Illinois in Champaign-Urbana. He then held a variety of research and human resource management positions at AT&T, moving to Stony Brook in 1989. His research interests are in employee and management development, including career motivation, performance evaluation, feedback, and training. His recent books include Continuous Learning in Organizations (co-authored by Valerie Sessa, 2006), Leadership Development: Paths to Self-Insight: Paths to Self-Insight and Professional Growth (2002), and How People Evaluate Others in Organizations (2001), all published by Erlbaum/Taylor & Francis.