Employment Relations in the Hospitality and Tourism Industries

By:

Rosemary Lucas

Format:

Hardback

Series:

Routledge studies in employment relations

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Description

Employment Relations in the Hospitality and Tourism Industry presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. The text boldly extends more traditional analysis of employment relations by integrating new topics into the discussion, such as the role of customers and the implication of gender at work. It also explores issues of continuity and change in a specific service sector, examining the industry by workplace size and sub-sector, and is illustrated with numerous case studies. Material is included from 50 countries, across all continents, ensuring a fully international view is presented. This book is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management.

Release date Australia

January 22nd, 2004

Author

Rosemary Lucas

Audiences

General (US: Trade)
Professional & Vocational
Tertiary Education (US: College)

Pages

328

Series

Routledge studies in employment relations

Dimensions

156x234x24

ISBN-13

9780415297110

Product ID

3902182

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