Exploring Service Productivity Image close
Exploring Service Productivity by Claudia Lehmann
Exploring Service Productivity by Claudia Lehmann
Show Hide Adult Content
Exploring Service Productivity close

Business & Economics Books:

Home  
Books  
Business & Economics  
Business & Management  
Management of specific areas  
Production & quality control management

Exploring Service Productivity

Studies in the German Airport Industry
Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

By:

Format:

Paperback / softback
$139.99
RRP:
$181.95 save $41.96
Available from supplier

The item is brand new and in-stock with one of our preferred suppliers. The item will ship from a Mighty Ape warehouse within the timeframe shown.

Usually ships in 3-4 weeks
0 in Trolley

Buy Now, Pay Later with:

4 payments of $35.00 with Afterpay Learn more

Availability

Delivering to:

Estimated arrival:

  • Around 6-18 June using International Courier

Explore more Markt-und Unternehmensentwicklung / Markets and Organisations

See all products in this series

Die Universitat ALS Dienstleistungsunternehmen on Paperback Save $43
$149.99
$192.99
Die Universitat ALS Dienstleistungsunternehmen
Paperback
Available - Usually ships in 3-4 weeks
Aligning Information Technology, Organization, and Strategy by Ferdinand Mahr Save $65
$138.99
$204.95
Aligning Information Technology, Organization, and Strategy
by Ferdinand Mahr ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Open Evaluation by Jorg Haller Save $36
$138.99
$175.95
Open Evaluation
by Jorg Haller ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Strategies in Markets for Experience and Credence Goods by Men-Andri Benz
$138.99
Strategies in Markets for Experience and Credence Goods
by Men-Andri Benz ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Unternehmensidentitat ALS Ressource on Paperback by Sascha Vukelic Save $44
$149.99
$193.99
Unternehmensidentitat ALS Ressource
by Sascha Vukelic ~ Paperback
Available - Usually ships in 3-4 weeks
Unternehmen Und Gesellschaft on Paperback by Rudiger Waldkirch Save $46
$161.99
$207.99
Unternehmen Und Gesellschaft
by Rudiger Waldkirch ~ Paperback
Available - Usually ships in 3-4 weeks
Organisation Mobiler Arbeit on Paperback Save $35
$126.99
$161.99
Organisation Mobiler Arbeit
Paperback
Available - Usually ships in 3-4 weeks
How Ants Build Pyramids by Karl R. Rabes
$139.99
How Ants Build Pyramids
by Karl R. Rabes ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Driving Networked Service Productivity by Christofer F. Daiberl
$139.99
Driving Networked Service Productivity
by Christofer F. Daiberl ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Standardanwendungssoftware ALS Mittler Zwischen Theorie Und Praxis on Paperback by Ottmar Pfander Save $43
$149.99
$192.99
Standardanwendungssoftware ALS Mittler Zwischen Theorie Und Praxis
by Ottmar Pfander ~ Paperback
Available - Usually ships in 3-4 weeks
Co-Creation of High-Tech Products in the B2B Domain by Leontin Karl Grafmuller
$139.99
Co-Creation of High-Tech Products in the B2B Domain
by Leontin Karl Grafmuller ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Engineering Service Systems in the Digital Age by Benedikt S. Höckmayr Save $41
$139.99
$181.95
Engineering Service Systems in the Digital Age
by Benedikt S. Höckmayr ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Understanding Social Research Networking Sites by Jens-Henrik Soeldner
$139.99
Understanding Social Research Networking Sites
by Jens-Henrik Soeldner ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Driving Innovation in Service Organisations by Jessica Scheler Save $20
$138.99
$159.95
Driving Innovation in Service Organisations
by Jessica Scheler ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Introducing Competition into the Piped Water Market by Urs Meister Save $36
$138.99
$175.95
Introducing Competition into the Piped Water Market
by Urs Meister ~ Paperback / softback
Available - Usually ships in 3-4 weeks
Leadership of Networks and Performance by Susanne Ruckdaschel
$138.99
Leadership of Networks and Performance
by Susanne Ruckdaschel ~ Paperback / softback
Available - Usually ships in 3-4 weeks

Description

Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.

Author Biography:

Claudia Lehmann received her PhD from the HHL Leipzig Graduate School of Management, where she is executive director of the Center for Leading Innovation and Cooperation (CLIC). As a consultant she supported several major German companies in the planning and controlling of R&D projects. Her research focuses on service processes innovation and service productivity.
Release date Australia
July 26th, 2018
Audience
  • Professional & Vocational
Edition
1st ed. 2019
Illustrations
70 Illustrations, black and white; XXI, 344 p. 70 illus.
Pages
344
ISBN-13
9783658230357
Product ID
28249180

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Recommended for you

Recommended from your browsing history

Help & options

Filed under...

Books >
Business & Economics >
Business & Management >
Management of specific areas >
Production & quality control management
Books >
Business & Economics >
Industry Studies >
Transport industries
Books >
Business & Economics >
Industry Studies >
Transport industries >
Aerospace & air transport industries >
Airports