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Five Star Service by Michael Heppell
Five Star Service by Michael Heppell
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Five Star Service

How to deliver exceptional customer service
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Description

Create magic moments that get you noticed, remembered and referred Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

Author Biography:

Michael Heppell is one of the UK's top motivational trainers. His programs on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
Release date Australia
September 17th, 2015
Audience
  • General (US: Trade)
Edition
3rd edition
Pages
296
Dimensions
137x213x20
ISBN-13
9781292100203
Product ID
23088457

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Customer services
Books >
Business & Economics >
Business & Management >
Sales & Marketing