Non-Fiction Books:

Global Tourism and Informal Labour Relations

The Small Scale Syndrome at Work
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$674.99
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Description

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.
Release date Australia
October 23rd, 1997
Audiences
  • General (US: Trade)
  • Postgraduate, Research & Scholarly
  • Professional & Vocational
  • Undergraduate
Pages
288
Dimensions
156x234x15
ISBN-13
9780720122480
Product ID
1744709

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