This pack contains one copy of five titles: ITIL service design (ISBN 9780113313051); ITIL service operation (ISBN 9780113313075); ITIL service strategy (ISBN 9780113313044); ITIL service transition (ISBN 9780113313068); ITIL continual service improvement (ISBN 9780113313082). On covers and title pages: ITIL. Best management practice

Author Biography

AXELOS mission is to make professionals in project management, IT service management and cyber resilience more effective with certifications and guidance. These methods, including ITIL(R), PRINCE2(R), MSP(R) and a collection of best practice products are adopted by private, public and voluntary sectors in more than 150 countries to make both individuals and organizations work more effectively.