A Simple, Effective Approach to Attaining Learning and Performance Results
Job aids are often the most practical way to get quick performance improvement, particularly in time-pressured, resource-constrained situations. Not sure where to begin, or even if a job aid is the right choice? Job Aids Basics will teach you everything you need to know about selecting, creating, and using job aids.
In this revised second edition, author Joe Willmore has included new examples of how to use job aids, as well as a new chapter on creating job aids for mobile devices. This is in addition to his step-by-step guide to determining the right job aid format for any situation, developing it using proven best practices, and implementing it in a way that ensures people will actually use it on the job. Willmore also gives you an evaluation process to determine if the job aid accomplished the business objectives you set out to meet.
Each chapter contains insightful tips and tricks to help you avoid common mistakes people make when designing a job aid. There are also exercises at the end of every chapter so you can practice what you've learned. And as with all books in ATD's Training Basics series, icons will alert you to essential concepts and definitions.
Go from novice job aid designer to expert by adding this crucial resource to your training toolkit.
Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 25 years of consulting experience with a wide range of organizations including the World Bank, Intelsat, Lockheed Martin, the U.S. Navy, Booz Allen Hamilton, the National Geographic Society, and the Smithsonian Institution. He has served on ATD's board of directors and held other leadership positions within ATD and other professional societies. His work has taken him to a range of countries and regions outside North America, including Russia, Turkey, Greece, and Central Asia.
Joe Willmore is the author of No Magic Bullet (ATD Press, 2009) and Performance Basics, 2nd edition (ATD Press, 2016) as well as Managing Virtual Teams (Chandos Press, 2003). He was also a contributor to What Smart Trainers Know (edited by Lorraine Ukens, Jossey-Bass/Pfeiffer, 2001) and HPI Essentials (edited by George Piskurich, ATD Press, 2002). In addition, he has written numerous articles for ATD's TD magazine and other publications.
Joe Willmore lives with his wife in Northern Virginia. When he isn't working, he's taking photos or with his dog, Ike.