Table of Contents
Part One Foundations of Management 1. Managing Appendix A The Evolution of Management 2. The External Environment and Organizational Culture 3. Managerial Decision Making Part Two Planning: Delivering Strategic Value 4. Planning and Strategic Management 5. Ethics and Corporate Responsibility Appendix B The Caux Round Table Principles of Ethics Appendix C Managing in Our Natural Environment 6. International Management 7. Entrepreneurship Appendix D Information for Entrepreneurs Part Three Organizing: Building a Dynamic Organization 8. Organization Structure 9. Organizational Agility 10. Human Resources Management 11. Managing the Diverse Workforce Part Four Leading: Mobilizing People 12. Leadership 13. Motivating for Performance 14. Teamwork 15. Communicating Part Five Controlling: Learning and Changing 16. Managerial Control 17. Managing Technology and Innovation Appendix E Operations Management in the New Economy 18. Creating and Managing Change Glossary Notes Photo Credits Indexes
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