Managing a Quality Service

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Managing a Quality Service

By:

Linda Nazarko

Format:

Paperback

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Description

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on: Enabling and developing staff Partners in care Managing expectations and planning for the future

Release date Australia

October 8th, 2004

Author

Linda Nazarko

Audiences

General (US: Trade)
Postgraduate, Research & Scholarly
Undergraduate

Country of Publication

United Kingdom

Imprint

Heinemann

Pages

272

Publisher

Pearson Education Limited

Dimensions

195x265x14

ISBN-13

9780435401276

Product ID

1758953

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Managing a Quality Service

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