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Many books are being published on how to manage employees of the"millennial" generation, but the solutions offered are anecdotal atbest. Backed by years of serious research, Managing theMillennials provides managers of all ages with specificrecommendations and tools for engaging this burgeoningdemographic-some 78 million strong. Each chapter shares relevantinterviews, case studies, and offers research-backed ideas and bestpractices to help any organization and their leaders address thechallenges generational diversity presents.
Answering the perplexing question of how does one lead andmanage younger employees, this book * Offers research-based guidance on getting the most fromtwenty-something employees * Answers common questions and outlines practical solutions forbuilding better relationships between the younger workers and thepeople who manage them * Includes a Special Offer with immediate benefit to readers:access to the authors' Generational Rapport Inventory (GRI), a toolthat measures a managers competencies and identifies strengths andweaknesses in dealing with Millennials. * Accompanied by an associate web site,leadingthemillennials.com, offering a weekly blog addressinggenerational diversity issues in the workplace
Insightful and practical, Managing the Millennials is avaluable tool for millions of managers globally whose job it is tomanage and motivate their twenty-something workers.
Table of Contents
Foreword ( Cameron Johnson).
Introduction Close Encounters with a Different Kind.
PART I THE MILLENNIALS HAVE ARRIVED!
CHAPTER 1 The Millennials and You.
CHAPTER 2 Aren t We All Just the Same?
CHAPTER 3 The Effective Managers versus the ChallengedManagers.
CHAPTER 4 The Points of Tension between Managers andMillennials.
PART II DISCOVER THE CORE COMPETENCIES NEEDED FOR MANAGINGTODAY'S WORKFORCE.
CHAPTER 5 When Letting Them Have It Their Way Makes Sense.
Flexing with the Autonomous.
CHAPTER 6 Rewarding the Right Things in the Right Ways.
Incenting the Entitled.
CHAPTER 7 They Are at the Head of the Creative Class.
Cultivating the Imaginative.
CHAPTER 8 First Them, Then You.
Engaging the Self-Absorbed.
CHAPTER 9 Fragile, Handle with Care.
Disarming the Defensive.
CHAPTER 10 It Is Not Always about You.
Self-Differentiating from the Abrasive.
CHAPTER 11 The Big Picture Does Not Exist until You Help ThemSee It.
Broadening the Myopic.
CHAPTER 12 Ambiguity Is Their Kryptonite.
Directing the Unfocused.
CHAPTER 13 They Want to Know "Why" before "What".
Motivating the Indifferent.
PART III YOUR COMPETITIVE ADVANTAGE.
CHAPTER 14 Building a Millennial-Friendly Culture.
Chip Espinoza is Chief Executive Officer of GeNextConsulting, a subsidiary of LeadershipTraQ. He teaches Leadershipin the Hobbs Leadership Program at California State University,Long Beach. He consults to a range of clients from the BoeingCompany to the Special Olympics. He frequently keynotes atcorporate events, conferences, and organizations across the countryon his research about Millennials and their value to organizations.Chip's doctoral dissertation is on the subject of managingMillennials.
Mick Ukleja, PhD, is the founder and President ofLeadershipTraQ, a leadership consulting firm. He cofounded theUkleja Center for Ethical Leadership at California StateUniversity, Long Beach, which promotes ethics across thecurriculum. He is the coauthor of Who Are You? What Do YouWant?: Four Questions That Will Change Your Life and TheEthics Challenge: Strengthening Your Integrity in a GreedyWorld. He has worked with entrepreneurs and corporateexecutives of both profit and non-profit organizations. He alsoserves as Chairman of the Board of Trustees for The AstronautsMemorial Foundation at the Kennedy Space Center, which oversees theCenter for Space Education.
Craig D. Rusch, PhD, is Professor of Anthropology atVanguard University in Costa Mesa, California. Craig holds a PhD insocial networks from the University of California, Irvine. Dr.Rusch has been published in leading academic journals within hisfield including the American Anthropologist and theProceedings of the National Academy of Sciences of the UnitedStates of America. He specializes in cognitive science andorganizational culture and psychology.
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