This text provides a concise introduction to the complexities of organizational behaviour. Dealing with all of the key features, it takes each in turn and introduces and develops them in an easy-to-follow and step-by-step approach. It covers the features of leadership and motivation in a direct point-of-view, and deals extensively with the great impact of technological and social changes of working life. Aimed at those studying business and management for the first time, "Mastering Organisational Behaviour" also serves as an introductory reader for those wishing to develop further their interest in this subject.