Just beginning your study of the human resources field? You'll want to start with the book that will prove to be your most valuable guide to this field's theory and practice--Hodgetts and Hegar's MODERN HUMAN RELATIONS AT WORK, 10e, International Edition. The authors include many practical examples and techniques, as well as experiential and application-oriented exercises that show you how human relations concepts and skills can increase productivity and job satisfaction in the workplace. From Human Relations in Action boxes to Time Out exercises that encourage you to participate and gain personal insights, MODERN HUMAN RELATIONS AT WORK, 10e, International Edition will be a reference you turn to again and again as you advance in your professional career.
Table of Contents
Part One: INTRODUCTION. 1. The Nature of Human Relations. 2. Fundamentals of Motivation. Part Two: THE SOCIAL SYSTEM. 3. Individual Behavior. 4. Group Behavior. 5. The Informal Organization. Part Three: THE TECHNICAL SYSTEM. 6. Technology and People at Work. 7. Productivity and Quality Improvement. 8. Job Redesign and Job Enrichment. Part Four: THE ADMINISTRATIVE SYSTEM. 9. Fundamentals of Leadership. 10. Developing, Appraising, and Rewarding Personnel. Part Five: BEHAVIORAL EFFECTIVENESS. 11. Communicating for Effectiveness. 12. Managing Conflict and Change. Part Six: LOOKING TO THE FUTURE. 13. International Human Relations. 14. Human Relations Challenges of the Future.