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Next-Generation Net Promoter(R): How to Monetize a Net Promoter System(R) and Create Profitable Growth by Jorgen Bo Christensen
Next-Generation Net Promoter(R): How to Monetize a Net Promoter System(R) and Create Profitable Growth by Jorgen Bo Christensen
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Next-Generation Net Promoter(R): How to Monetize a Net Promoter System(R) and Create Profitable Growth

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Description

Everything you ever needed to know about modern NPS(R) best practices-all in one place. Welcome to Next-Generation Net Promoter-the next great leap in the NPS narrative. Based on the data from our most recent benchmark survey, in this white paper you'll learn how to Measure, Act, Monetize and Grow your customer base and bottom line. Become your company's NPS thought leader: Learn how to best measure and act on customer feedback to raise retention and rescue detractors Tie revenue to your NPS program and measure the value of every last referral Grow retention, up-sells, cross-sells and referrals And much more!
Release date Australia
March 30th, 2017
Audience
  • General (US: Trade)
Pages
44
Dimensions
216x280x3
ISBN-13
9781365873898
Product ID
26798684

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