English-speaking social workers, clergymen, healthcare workers, and others who need to learn basic conversational skills in performing social services for Spanish speakers will appreciate this entirely practical, user-friendly approach to language learning. Author William Harvey bypasses the rules of Spanish grammar, concentrating instead on vocabulary and pronunciation, commonly-used words and phrases, and just enough Spanish to allow workers to ask questions, understand the replies, and offer advice. The book also presents a bilingual Spanish-English glossary, a list of shortcuts to effective communication, and a list of regular and irregular verbs. Three enclosed audio CDs replace the cassette tapes that were offered as an option with this bookas first edition. The CDs present practice in conversational Spanish and provide extra help in pronunciation and listening comprehension.