English-speaking social workers, clergymen, healthcare workers, and others who need to learn basic conversational skills in performing social services for Spanish speakers will appreciate this entirely practical, user-friendly approach to language learning. Author William Harvey bypasses the rules of Spanish grammar, concentrating instead on vocabulary and pronunciation, commonly-used words and phrases, and just enough Spanish to allow workers to ask questions, understand the replies, and offer advice. The book also presents a bilingual Spanish-English glossary, a list of shortcuts to effective communication, and a list of regular and irregular verbs.