Here, Kelly Marks, a former European champion jockey and showjumper, explains that the secret of dealing with fiery and recalcitrant horses is to talk to them in their own language, establishing a relationship of trust and respect, using considerate and consistent techniques. She believes it is helpful to formulate a "code of conduct" for your horse and while you're at it, for yourself as well, making consideration a way of life. "Perfect Manners" starts with the philosophy and concepts behind Kelly Marks's techniques and moves on to foundation exercises and groundwork training. There are also sections on join up and body language, training halters, biting, spooking and shying and the "lovely head rub".