When I bought this headset, I had high hopes. Mic quality was quite good, and the headset was overall comfortable. But then I found faults in the size adjusters. They were easy to break after taking them off my head, when I treated them normally and with care. I sent an email to Mightyape and they ahndled the situation beautifully, offering me a replacement for the headset. After getting my replacement the same thing happened within a month. I told Mightyape I would like a refund and they did offer me one. Razer need to make durable products as well.