The book will help you think what preparations you should make, how best to get your message across and how to avoid some of the pitfalls in self presentation. You will lean how to approach people, how to talk to people and how to put forward your point of view. You will be encouraged to study your own body language and to analyse the image you project. The book does not give hard and fast rules about how to behave in given situations, because no two situations are alike. Rather, it gives hints and tips on what to look out for and how to show yourself at your best. It works in two ways. You can work through it from beginning to end to get an overall picture of how to present yourself. You can use it to prepare yourself for specific situations, and to check afterwards on how well or badly you thought you did. Like its companion "English Language Skills", you can use it the most suitable way for you. At the beginning of each chapter you find a list of the main points covered - these are a repeat of the points written in the contents table. some chapters lend themselves to definite practice exercises; others do not because you can only realy learn by doing whatever it is for real. Where practice exercises are relevant, they are included. At the end of each chapter there is a list of points to remember; these are useful for checking that you have made all the preparations you should and for self-analysis after the event. A very wide range of situations is covered. The first two chapters, about body language and getting a conversation off to a good start, are important in every situation - even on the telephone. Read these as a basis for the rest of the book. After that the situations start in your school or college days with a chapter on oral assessment, and progress through everyday activities, such as talking to customers or clients, to first level management situations, such as showing someone how to do something or attending meetings. The last three chapters are about situations where you are definitely in control as a manager or leader, or are representing your whole organisation.