SUPPORTING WINDOWS 10 is an essential resource for current and aspiring PC repair technicians who need to know up-to-date information on how to support the latest Windows operating systems. This Microsoft Windows 10 supplement is designed to use in conjunction with A+ IT Tech Support, 9th Edition and A+ Guide to Hardware, 9th Edition. Wide-ranging and highly practical, the text provides thorough coverage of the differences between different Windows operating systems; how to install and maintain Windows 10; and tools for troubleshooting network connections. The text also examines security tools and techniques relevant to Windows 10 and explains how to troubleshoot startup errors and slowdowns. Labs for each chapter focus on support tools and techniques for Windows 10 that differ from previous Windows operating systems.

Author Biography

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.