Darlene Smith-Worthington is a former instructor and administrator for Pitt Community College in Winterville, North Carolina, where she taught technical writing for two decades. Recently retired, she also edited a weekly newspaper, directed public relations, and managed a small business during her 30-year professional career. Ms. Smith-Worthington feels passionate about education and strives to produce instructional materials that are engaging, based in reality, and useful. Sue Jefferson has taught technical writing for more than ten years. Currently a community college instructor, she has also taught in middle school and high school, and owned and managed several businesses. Ms. Jefferson uses her business background and teaching experience to develop practical materials and instructions that prepare students for meaningful, lifelong careers.