Computers & Internet Books:

The Basics of Process Mapping

Format

Paperback / softback

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The Basics of Process Mapping
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Description

Practical and easy to read, this book contains a case study of both levels of process mapping and guidelines for when to use each type. It details the importance of process mapping in examining a work flow and customer-supplier relationships as the foundation for appropriate improvements. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart. Highlighting the relationship of process mapping to flowcharting, he delineates the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.
Release date Australia
July 23rd, 1996
Country of Publication
United States
Imprint
Quality Resources
Pages
80
Dimensions
127x178x5
ISBN-13
9780527763169
Product ID
2332047

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