Barbara Burke's tale of success follows Olivia as she learns to take control of her life and gain pleasure from her work. With easy-to-understand parables and down-to-earth language, this human story of achievement will appeal to everyone who has ever looked for the answers to their work worries. Olivia was failing in her career as a customer service representative, alienated from her husband and agitated with her children. At breaking point, she found comfort and guidance in a close friend and the life parables that had been handed down from her ancestors. We follow Olivia as she uses her new found knowledge to deal with every day problems in healthy ways. Olivia's life lessons are amusing and memorable, and offer key lessons and principles explained in a digestible fashion. Her story is one that every worker can relate to, and her route to success is one that every worker can learn from.

Author Biography

Barbara Burke is an internationally known consultant, speaker and author who specialises in the 'people side' of customer service management. The Napkin, The Melon & The Monkey is her first book.