Every organisation faces challenges and hardships. THE ONLY LEADERSHIP BOOK YOU'LL EVER NEED teaches leaders how to overcome their most difficult obstacle: employee engagement. By pinpointing specific areas leaders can focus on and change, this book shows how one leader can effectively change the entire workplace environment - for the better. Topics addressed include: * The 10 Keys to Workplace Excellence. * The 11 Stupid Things Managers Do to Mess Up Workplace Excellence. * 76 Strategies to Effectively Lead and Engage Employees. "Stark and Flaherty expertly show managers how to get a clear, compelling vision of professional excellence...a must-read for anyone who wants to know how to create and retain a team committed to delivering the highest standards to their customers." -Anthony Robbins, best-selling author of Awaken the Giant Within andUnlimited Power "To succeed in business, treat your employees well, and they will treat your customers well. Peter Stark and Jane Flaherty get it! Read this book and keep your people engaged!" -Ken Blanchard, co-author of The One Minute Manager (R)