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The Race Without a Finish Line on Hardback by Warren H Schmidt
The Race Without a Finish Line on Hardback by Warren H Schmidt
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The Race Without a Finish Line

America's Quest for Total Quality
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Hardback
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Description

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

Author Biography:

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
Release date Australia
October 13th, 1992
Audience
  • Professional & Vocational
Pages
402
Dimensions
161x239x34
ISBN-13
9781555424626
Product ID
3095371

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