Dr Sarah Moore (PhD, MBS, DBS, BA psych), is Dean of Teaching and Learning at the University of Limerick in Ireland. She has chaired a national university retention network focusing on enhancing student performance in university settings. Much of her work focuses on helping both teachers and students to maximise their performance. She has published a range of journal articles and book chapters and is co-author of a major Irish textbook in the area of organisational behaviour. She has been a university lecturer for over 15 years and her research focuses on teaching and learning skills and styles, group dynamics, personality, decision-making, learning styles and writing development in higher education. Colin Neville is based at the University of Bradford and has worked as a lecturer, course organiser and learning development adviser in further and higher education for over 20 years. He is the Specialist Adviser and Research Consultant for the 'LearnHigher' referencing learning area (CETL project), and a visiting specialist adviser for the Learner Development Unit at Bradford. Colin is the author of The Complete Guide to Referencing and Avoiding Plagiarism (2007); How to Improve your Assignment Results (2009) and is co-author of The Ultimate Study Skills Handbook (2010), all published by The Open University Press.