Business & Economics Books:

Total Quality Management

A Cross Functional Perspective
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$666.99
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Description

The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

Author Biography:

Ashok Rao Lawrence P. Carr Ismael Dambolena Robert J. Kopp John Martin Farshad Rafii Phyllis Fineman Schlesinger
Release date Australia
March 20th, 1996
Audiences
  • Postgraduate, Research & Scholarly
  • Undergraduate
Pages
656
Dimensions
196x239x30
ISBN-13
9780471108047
Product ID
3078659

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