Michael Linenberger is the reigning expert on managing e-mail and tasks using Outlook or other software (and even paper-based tools). The author of five best-selling productivity books, his newest Outlook book is Total Workday Control Using Microsoft Outlook 3rd Edit has been the #1 best-selling book on Microsoft Outlook for four years running. It reveals how to apply best practices of time, task, and e-mail management to Outlook to get ahead of an out-of-control e-mail in-box and workday.