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When Consumers Complain on Hardback by Arthur Best
When Consumers Complain on Hardback by Arthur Best
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When Consumers Complain

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Description

This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.

Author Biography:

Arthur Best is professor of law at New York Law School.
Release date Australia
March 22nd, 1981
Author
Audiences
  • Postgraduate, Research & Scholarly
  • Professional & Vocational
  • Undergraduate
Pages
232
Dimensions
152x229x24
ISBN-13
9780231051248
Product ID
15324656

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