For freshman/sophomore-level courses in communication and report writing for law enforcement, and special topics in policing. This guide to communications in law enforcement and corrections helps students master the skills of both oral and written communication. Throughout the book, it addresses the grammar and the mechanics of writing and offers a complete treatment of verbal skills. Each chapter includes rules for improvement and writing exercises to develop one's spelling, vocabulary and overall writing abilities. This edition features a new chapter on communicating with victims of crime, new sections on special communication issues and a student CD-ROM that contains actual search warrants, police reports and documents from police cases.
Table of Contents
Chapter 1 The Need for Effective Communication Chapter 2 Oral versus Written Communication Chapter 3 The Communication Process Chapter 4 Improvement of Communication Chapter 5 Special Communications Issues Chapter 6 Communicating in Public Chapter 7 Basic Reports Chapter 8 Drafting Affidavits and The Use of Reports in Court Chapter 9 Questioning Chapter 11 Interviewing as an Art Chapter 12 Hostage Negotiations Chapter 13 Law Enforcement Records