Richard Lewis - world famous lecturer on intercultural issues and best-selling author of WHEN CULTURES COLLIDE - has collected 50 unique, critical cross-cultural incidents during his encounters in 135 countries around the globe. Some of these anecdotes are humorous, some are poignant, some are mysterious - all are insightful snapshots of the complex tapestry of cross-cultural business. If you're dining with a Finn, negotiating with the Japanese or attempting to climb a mountain with a team of diffident Italians, you need this book. "Historically, 'cultural encounters' have often created wars and split people. In this precious little gem of a book, Richard shows how beautifully cultural barriers can be overcome when people meet face-to-face. How we, despite different outlooks, can build bridges across cultural gaps with mindful, respectful and humorous approaches. The stories, told in a vibrant and captivating voice, ranging from thought provoking and insightful to adventurous and hilarious, are a delightful read. The charming characters of broad cultural variety bring the whole world into your hands, making hearts bond over a jolly good laugh. And frankly, - what can be better?" Marit Imeland Gjesme, Founder of CultureCatch , intercultural training consultancy