Level 3 Team Leader / Supervisor has been designed and written to support those studying for the Level 3 Team Leader / Supervisor Apprenticeship or the ILM and CMI Level 3 Diplomas and Certificates and other Leadership and Management qualifications. The book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner. This book is designed to match the modules of study in the apprenticeship standard and therefore make selective study very straightforward. It is also intended that this book will become a valuable point of reference not only whilst studying for a qualification, but also afterwards, with many areas of support and guidance appropriate and relevant to a career in Leadership and Management after the qualification has been achieved.