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Long-neck turtles-sometimes called snake-neck turtles due to their strikingly elongated necks-are among the most fascinating reptiles available to modern keepers. With a history stretching back millions of years, these freshwater turtles embody resilience, adaptability, and evolutionary ingenuity. For those who encounter them in aquariums, ponds, or the wild, their unusual anatomy and captivating behaviors immediately spark curiosity.
We are committed to protecting your rights under the Consumer Guarantees Act and working with our suppliers to assist with warranty claims. Products sold by Mighty Ape will be covered by a Manufacturer's Warranty for at least a one-year period from the date of purchase.
Your warranty will cover any manufacturing defects which, if existing, will present themselves within this warranty period.
Your warranty will not cover normal wear and tear, faults caused by misuse, and accidents which cause damage or theft caused after delivery. Using the product in a way it is not designed for will void your warranty.
Please refer to our Help Centre for more information.
