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Have you recently hired a contractor to do some home improvements, but after careful inspection, you noticed the work was subpar? You are not alone. According to the National Association of Consumer Agency Administrators and the Consumer Federation of America, home improvement contracting was the top complaint category reported by state and local consumer protection agencies during the last decade. Randal Winter has met some very distraught homeowners over the years. Some of these people have been without kitchens for over two years and some without bathrooms for up to fourteen months. Others are stuck with leaking roofs after spending tens of thousands of dollars for what they thought was going to be a new roof.
We are committed to protecting your rights under the Consumer Guarantees Act and working with our suppliers to assist with warranty claims. Products sold by Mighty Ape will be covered by a Manufacturer's Warranty for at least a one-year period from the date of purchase.
Your warranty will cover any manufacturing defects which, if existing, will present themselves within this warranty period.
Your warranty will not cover normal wear and tear, faults caused by misuse, and accidents which cause damage or theft caused after delivery. Using the product in a way it is not designed for will void your warranty.
Please refer to our Help Centre for more information.
