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This edited volume applies the work done in Crew Resource Management (CRM) in the aviation industry, to training teams in other organizations. It is not only a design for training, but it has also been evaluated over time. This lesson should be transferred to other non-aviation settings, and this book was written with that goal in mind. This book has two purposes. First, it provides those interested in designing and delivery resource management training with useful and practical information containing the latest thinking and guidance available. Second, it launches CRM training as a viable intervention that can be used to enhance teamwork and organizational effectiveness as well as minimize human error into a wide variety of industry and organizations. Organized in four sections, this volume – written by experts in the field of training – addresses the foundations of resource management training; focuses on the tools needed for design and delivery of resource management training; applies resource management training to several industries and domains (medical, naval, airlines); and looks at the global issues such as culture of organizations, national issues and error in training.
Author Biography
Eduardo Salas, Clint A. Bowers, Eleana Edens
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