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This book provides practical frameworks for anyone hoping to become a successful global leader, and outlines the challenges that international firms face when managing across cultures. It highlights the cognitive, affective, and behavioral actions leaders can take to understand the differences between foreign values and traditions, and how to develop a corporate environment where global leadership can thrive. Drawing on the latest research findings, interviews with executives, and the author’s own teaching and consulting experience, this book emphasizes the need to adopt a cultural intelligence that embraces flexibility, openness, curiosity, and empathy. It provides advice and guidance on how to develop universal people management skills and navigate language barriers to avoid cross-cultural miscommunication. This multi-disciplinary book is essential reading for students and researchers of international business and management, I/O psychology, and organizations hoping to interact effectively with employees and clients across borders.
Author Biography
Ramon (Ray) Henson, PhD, is Founder and President of Henson Consulting International and Lecturer in Rutgers Business School’s MBA programs in the United States, China, and Singapore. He has over 30 years of global business experience as a psychologist, management consultant, and former executive with Citibank, Merrill Lynch, Avon Products, and Merck & Co. He is also a consulting partner with Organisation Solutions Pte Ltd, and a consulting team member of the Center for Organizational Design.
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