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Whether you’re an IT professional, a telecom professional, an office administrator, or just starting out in the business world, this book provides you with an organized, easy-to-use introduction to business telecommunications systems and services. It does
Author Biography
Jane Laino is a frequent writer, speaker, and teacher on telecom topics. She is a veteran of the telecom industry, having spent many years with the Bell System. Jane is founder and CEO of Digby 4 Group, a telecom-consulting firm in New York City. She writes monthly tutorials for Teleconnect Magazine. She lives in New York City.
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