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Inefficient delivery systems, corrupt officials, disastrous modernization plans and letter carriers who are frightened of their supervisors. Perhaps it would be better to ask what’s not wrong with the Post Office!
France A. Bozeman, now retired, was a member of the city carriers for sixty-two years, and a member of the National Rural Letter Carriers Association for more than thirty-three years. Here he explains some of the problems he experienced as a letter carrier, and as a patron, and advances some simple solutions for the problems the Post Office faces. Above all, he calls for a better working relationship between letter carriers and their supervisors, and a chance to rebuild the bond, severed by modernization, between letter carrier and patron.
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